IT Support Technician

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Challenge Yourself and Impact the Future!

Mac Dermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.

• Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance
• Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry
• Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability
• Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits
• Film & Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability
• Micromax – Elevating electronics through high-performing, specialized inks and pastes

Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, Mac Dermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.

We embody the 'Elements of our Culture'- our 5C's;
Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.

We are looking for a motivated IT professional who is passionate about technology and eager to develop their career. This role would suit someone currently working in a 1st or 2nd Line Support position who is ready to expand their technical knowledge and gain exposure to a wider range of technologies and systems.

You will be naturally curious, enjoy solving problems, and be keen to understand how systems work rather than simply escalating issues. Most importantly, you'll have a strong willingness to learn and take ownership of your development.

As part of our IT team, you will provide 2nd Line technical support across a varied and evolving technology environment, helping to maintain and improve systems that support both business operations and manufacturing processes.

Key responsibilities include:

• Providing support for hardware, software, user and infrastructure issues.
• Supporting Windows 11, Windows Server and Linux environments.
• Troubleshooting PCs, servers and associated hardware.
• Supporting business-critical IT systems within our production environment.
• Maintaining and supporting File Maker databases and business applications.
• Developing and maintaining software, scripts and automation solutions.
• Working with technologies such as Python, Java, C and shell scripting.
• Collaborating with Global Business Services teams and internal departments to resolve technical issues.
• Assisting with IT projects, system upgrades and technology improvements.
• Identifying opportunities to automate processes and improve business efficiency.

Continuously developing your technical skills across a broad range of technologies

You are a proactive and enthusiastic IT professional who enjoys tackling technical challenges and delivering excellent customer support. You have a strong foundation in IT support and are confident working independently while also…