Universal Banker , II, III, or IV, Glenwood Springs

Universal Banker I, II, III, or IV, Glenwood Springs

Apply for the Universal Banker I, II, III, or IV role at ANB Bank in Glenwood Springs, CO
.

• Job Title:
  
  Universal Banker I, II, III, or IV
• Location:
  
  910 Grand Avenue Glenwood Springs, CO 81601
• Work Schedule:
  
  Monday – Friday, 8:00am – 5:00pm
• Employee Type:
  Non-Exempt Full-Time
• Hiring Pay Range: $20.00 – $27.75 per hour (depending on level; see specifics below)

• Minimum 4 Weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
• Company provided Life, AD&D, and Disability Insurance with optional supplementation
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Education Assistance Program
• Spanish Communication Assistant Program Incentive
• Employee banking products

• Responsible for demonstrating excellent customer service in accordance with ANB Bank's Mission, Vision, Values. Opens accounts, handles cash and various financial transactions, sells/cross-sells bank products and services, assists customers with their banking needs, and resolves customer service issues while complying with regulatory requirements.
• Accountable for sales and service activities for assigned branch locations. Proactively seeks new customers through marketing and prospecting. Refers customers to other areas of the company as appropriate.

• Processes paying/receiving transactions and maintains accurate records of all transactions.
• Cashes checks within assigned limits and stated guidelines.
• Responsible for daily cash settlements of cash and proof transactions.
• Balances cash drawer.
• Opens checking, savings, money market and certificates of deposit accounts. Orders check and ATM/Debit cards and provides starter checks for new accounts.
• Uses selling techniques to open, develop, and close sales; creates product interest; actively cross-sells products/services; pursues potential customers, both on and off Bank property.
• Identifies customer’s financial needs through in-person efforts, cold calls, referrals, and marketing, while providing strong product knowledge and quality service excellence.
• Displays sufficient knowledge in explaining, selling, and administering products; refers customers to appropriate resources within the organization.
• Actively seeks to understand customers' complete financial services needs and recommends products and services based on those needs, including performing customer follow up actions as outlined in the ANB C.A.R.E.S Client Onboarding procedure.
• Identifies cross-sell and referral opportunities to broaden customer banking relationships.
• Responds to customer needs and priorities; establishes effective working relationships with customers; identifies and takes appropriate action on customer needs.
• Provides efficient and courteous customer service, researching problems and implementing appropriate resolution.
• Collaborates with team members to achieve branch goals and objectives.
• Delivers the quality of service as defined by department and company standards.
• Maintains confidentiality as defined by department and company standards.
• Maintains up-to-date knowledge and compliance with Bank Secrecy Act (BSA) requirements, as well as other banking regulations and policies.
• Adheres to all bank policies, procedures, and regulatory requirements.
• Participates in training and development activities to enhance job knowledge and skills.
• Supports the company's Mission, Vision, and Values.
• Other duties as assigned.

• No experience required.
• Previous customer service or cash handling experience preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and proficiency in Microsoft Office applications.
• Basic knowledge of banking products, services, and regulations preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 6…