Accounting Specialist

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Thank you for your interest in employment with the City of Glenwood Springs! The City’s employment opportunities are listed below. For more details on a particular position, select “Full Description.” We do not accept general applications for positions that are not currently posted; however, your application information will be saved in your account for future opportunities should you choose to apply to more than one position.

The City of Glenwood Springs is an equal opportunity employer.

• Coordinates with other Finance and Utility staff to prepare City of Glenwood Springs utility billings for water, sewer, electric, pay-as-you-throw trash, downtown trash and other billings as needed.
• Processes and enters changes in account owners.
• Uploads and reviews utility readings into Tyler ERP checking for errors.
• Researches and prepares accurate customer bills.
• Prepares monthly billing summaries and reports.
• Reconciles utility accounts receivable and deposit to general ledger monthly.
• Works with front office personnel to answer questions, resolve customer complaints, and other general matters.
• Maintains confidentiality regarding all customer account information.
• Establishes and maintains effective, collaborative working relationships with City employees, supervisors, and the general public.
• Performs duties requiring analysis of facts and selection of applicable methods of procedures and is proficient in computer operations and problem solving.
• Provides ad-hoc research and analysis in response to requests from City staff, City Council, the public and other internal constituents.
• Prepares year-end schedules for auditors and provides other data, reports, or information as requested; keeps complete records throughout the year in anticipation of audits and reviews.
• Provides back up support to other Finance personnel as necessary.
• May train, orient or assist fellow employees as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Commitment to exceptional customer service during all interactions with the public and City employees.
• Motivated self-starter with the ability to assess current work processes and suggest improvements where appropriate.
• Open to suggestions and working closely with other members of Finance. Willing to be flexible and adapt to changes in work environment.
• Maintains transparent and honest relationships with all customers, always acting with integrity and professionalism.
• Able to remain productive with frequent distractions and ability to remain organized.
• Managestimelines, follows-up with staff and customers, and meets important deadlines.
• Able to follow oral and written instructions and seek clarifying information when necessary for tasks that have critical impact or outcomes.
• Ability to think critically, draw conclusions based on existing information. Gathers additional information, as necessary, to complete audits and analysis.
• Ability to communicate patiently when speaking with staff and customers coming from different backgrounds and who may be difficult to understand.
• Proficiency in learning and using computer software as well as specific municipal applications.
• Able to sit for long periods of time in a busy office…