Patient Access Professional

Glenwood Springs – Valley View Hospital – 1906 Blake Ave., Glenwood Springs, CO 81601, USA

• Pay or shift range: $20 USD to $28.87 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Responsibilities of this position include greeting each patient with kindness and courtesy while providing knowledge of Valley View Hospital in guiding and hospitality services to the patient and their family throughout their visit at Valley View Hospital. We are looking for someone who displays a passion to anticipate and exceed our guests’ expectations and a desire to attain the highest level of customer service.

Qualified applicants should possess exceptional communication, decision making, organizational, and interpersonal skills and act under direction as well as on their own initiative. Bilingual (English/Spanish) highly preferred.

There are positions for days/evenings/nights.

• High school graduate or equivalent.
• Minimum one year of customer service experience required.
• Previous experience in insurance verification, patient registration, collections or billing required.
• Courteous and patient when dealing with the public; exceptional customer service skills required.
• Strong computer and typing skills are required; well‑organized, dependable, and flexible.
• Bilingual (English/Spanish) highly preferred.
• We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
• Must be a team player.

• Entry salary dependent upon education, skill set, and experience.
• Position wage range: $20.00 – $28.87/hour
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• Employer paid basic life coverage with buy‑up coverage options.
• Flexible Spending Account (FSA) for health care and dependent care.
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
• Tuition Assistance Available.
• Retirement Plan 403(b) with employer matching contributions.
• Employee Assistance Program.
• Employee discount on Valley View Medical Services.
• Employee voluntary benefits such as discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employees.
• Free use of Sunlight and Aspen Ski Co day passes, based on availability.

Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!

This position will be open for a minimum of three days and until a top applicant is identified.

Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.