CASE MANAGER

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The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

CASE MANAGER-CHILD SAFETY SPECIALIST

JOB LOCATION:

605 S 7th Street, Globe, AZ 85501

Posting Details

Salary: $21.70 per hour
Grade: 17;
Open Until Filled;
Applications Reviewed Daily

At the Arizona Department of Child Safety ("DCS"), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming a Child Safety Specialist can be a life‑changing event! If you have a passion to work with children and families, DCS is the place for you.

• Upon successful completion of the Arizona Department of Child Safety, 22 week CORE training program – $22.59/hour
• One year of Arizona Department of Child Safety Specialist service – $24.11/hour
• Two years of Arizona Department of Child Safety Specialist service – $25.96/hour
• Three years of Arizona Department of Child Safety Specialist service – $27.66/hour

A Child Safety Specialist offers valuable support and assistance to children and families in need. This role requires strong time management and critical thinking skills. A Child Safety Specialist assesses child safety and risk while working with families, agencies and the courts for case planning. This is a fast‑paced environment, which requires organization, a high degree of expertise and skill in maintaining established quality and accuracy in work assignments.

• Responding to reported allegations of child abuse and/or neglect
• Assessing child safety and risk
• Conducting interviews and gathering information
• Making in-and-out of home contacts with families and children
• Attending Court hearings
• Preparing case plans and conducting case plan staffing
• Authoring professional reports and filling out documentation
• Coordinating and monitoring services
• Placing children, transporting children, and moving a child’s possessions when needed
• Managing cases throughout the respective county and assigned area
• Using a computer and the Department’s Child Welfare Software Programs

Alternative work hours may be required, including overtime, weekends and holidays.

Knowledge Of – Confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family centered practice; behavioral indicators of mental health disturbance, impact of abuse and neglect, separation and loss issues and child welfare practices. Computers and software (Microsoft Office Suite); mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill In – Establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi‑tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high‑stress situations; adaptability; and making independent decisions.

Ability To – Complete work tasks thoroughly; lead, take responsibility; analyze information and use logic to address work‑related issues and problems; recognize and address substance abuse issues in adults and children and develop necessary intervention strategies; prepare detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; and enter, retrieve and correct data in a computer‑based system;

and acquire and renew CPR Certification.