911 Dispatcher

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The purpose of this position is to respond to emergency and non‑emergency calls for law enforcement, fire, and emergency services in compliance with County procedures to assure the safety of law enforcement officers, emergency services personnel and the public.

Responsibilities include:

• Answer incoming emergency and non‑emergency calls; interview callers and gather details.
• Prioritize calls for service and determine appropriate personnel to respond; dispatch emergency responders.
• Relay pertinent information to law enforcement and emergency services personnel in a concise, organized and understandable manner.
• Enter and validate stolen vehicles and property; validate license plates and identities of missing and wanted persons.
• Enter calls for service in Computer Aided Dispatch (CAD) System.
• Monitor and maintain status of patrol units and coordinate ambulances and helicopters.
• Operate emergency radio for Police, Fire, EMS, Probation, and other emergency responders contacts, Border Patrol Response Rescue Team, Forest Service Search and Rescue, and the Public Works Department when necessary.
• Run confidential criminal histories; book pawn and prisoner information for officers and detectives; enter warrant entry and orders of protection.
• Coordinate mutual aid as required; update agencies that provide emergency response assistance.

Entry level

Full‑time

Other

Government Administration