Case Manager - Targeted Unit

CASE MANAGER 2 - TARGETED UNIT

Job Location: Division of Developmental Disabilities, Specialty District Serving District East, 605 South 7th Street, Globe, Arizona 85501

Salary: $49,000.00 - $51,000.00

Grade: 17

Closing Date: January 19, 2026

Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 2 - Targeted Unit in the Specialty District.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

• Drive a vehicle to conduct onsite visits to members' homes, schools and/or program sites to develop relationships and to discuss service needs and supports.
• Develop, review, monitor and evaluate Person-Centered Service Plan (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.
• Facilitate meetings and program visits to assist with member/family choices;
  Complete referrals for assessed/covered services.
• Collaborate with community agencies to provide assistance and support to members and families in crisis.
• Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects, as required.

• Health Insurance Portability and Accountability Act (HIPAA).
• Medical and behavioral health issues and terminology.
• Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP).
• Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
• Principles and practices of case management.

• Developing, evaluating, and maintaining member service plans.
• Interviewing, counseling, and interacting with members and family members.
• Problem identification and resolution.

• Work independently and within diverse work teams.
• Organize and manage case load.
• Document case files and information within the required/mandated timelines.
• Maintain confidentiality.
• Drive a motor vehicle.

N/A

• Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI).
• A Bachelor's Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.
• If this position requires driving or the use of a…