TOS Implementation & Project Manager

JPC Partners is looking for a TOS Implementation Manager that will lead the end-to-end deployment of Terminal Operating Systems across one or more port or terminal facilities. This role ensures successful planning, configuration, testing, training, and go-live support of TOS solutions, aligning with operational goals and IT standards. The manager acts as a bridge between vendors, internal stakeholders, and operational teams to deliver scalable, efficient, and future‑ready systems.

• Lead TOS implementation projects from initiation to completion
• Develop and manage project plans, timelines, budgets, and resource allocations
• Coordinate cross‑functional teams including IT, operations, engineering, and vendors

• Create and maintain documents describing the terminal process before and after the TOS implementation, including Gate, Yard and Vessel operations, among other functions

• Implement key performance indicators of the terminal operations to measure the TOS success:
  • Berth Productivity
  • Crane Productivity
  • Container Rehandling Rate
  • Truck Turnaround Time, etc.

• Oversee system setup, customization, and integration with ERP, gate systems, yard equipment, truck appointment, and other technologies
• Ensure data migration, interface development, and system testing are executed effectively

• Serve as the primary point of contact for internal and external stakeholders
• Facilitate workshops, requirement gathering sessions, and status updates

• Develop training materials and lead user training sessions
• Support change management initiatives to ensure smooth adoption of the new system

• Manage go‑live activities including cutover planning, issue resolution, and performance monitoring
• Provide ongoing support and optimization post‑implementation

• 5+ years of experience in systems implementation
• 5+ years of experience in TOS implementation or terminal operations is a plus
• Strong understanding of terminal workflows (yard, gate, vessel, rail) is beneficial
• Experience with complex systems in an essential business
• Excellent project management skills (PMP certification a plus)
• Strong communication, leadership, and problem‑solving abilities
• Bachelor’s degree in Information Systems, Logistics, Engineering, or related field

• Experience in logistics, container operations, bulk, or RoRo terminal environments
• Familiarity with EDI, OCR, RFID, and automation technologies