Receptionist, Administrative​/Clerical

Join H&R Block as a Seasonal Receptionist / Client Service Professional and play a key role in delivering exceptional client experience.

H&R Block believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We strive for a high‑performing, connected culture where everyone belongs.

You will answer phones, greet clients, match them with the right tax professional, schedule appointments, and ensure all client needs are met. You will maintain office cleanliness and organization.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Prior experience in a customer service or fast‑paced environment.
• Excellent organisational, time‑management, and multi‑tasking skills.
• Computer proficiency:
  Microsoft Office.

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best‑suited tax professional.
• Schedule client appointments per client preference.
• Ensure all client needs are met during service (in person, over the phone, or virtually).
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

We invest in your health, wellbeing, and financial wellness. Benefit offers include employee assistance, wellbeing program, neurodiversity and caregiver support, discounts, medical coverage, 401(k) plan, and more.

$11.00 - $27.00 / hr.

Job  – Seniority level:
Not applicable;

Employment type:

Full‑time;
Function:
Administrative;
Industry: Retail.