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IT and Digital Transformation Manager

Job in Gloucester, Essex County, Massachusetts, 01931, USA
Listing for: Food Pantry
Full Time, Per diem position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 33 - 36.3 USD Hourly USD 33.00 36.30 HOUR
Job Description & How to Apply Below

Lead Technology That Powers Community Impact

Are you a technology leader who enjoys improving systems, solving complex challenges, and helping teams work more effectively? The Open Door is seeking an IT & Digital Transformation Manager to lead technology strategy, cybersecurity, data governance, and digital transformation initiatives. In this role, you’ll drive technology improvements, oversee critical systems and vendors, supervise the IT Support & Systems Assistant Manager, and help shape the future of technology across the organization.

The Open Door is a leading food equity organization serving thousands of community members across Cape Ann and beyond. This is an opportunity to use your technical expertise to advance a mission dedicated to alleviating the impact of hunger and strengthening our community.

What You’ll Do
  • Lead technology operations, cybersecurity, infrastructure, and vendor relationships.
  • Supervise and mentor the IT Support & Systems Assistant Manager while ensuring exceptional technology support for staff.
  • Drive digital transformation initiatives that improve efficiency, collaboration, and data-driven decision making.
  • Develop reports, dashboards, and data strategies that help leadership measure impact.
  • Lead cross-functional technology projects and manage organizational technology planning and budgeting.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

What You’ll Bring
  • Seven or more years of progressive IT leadership experience supporting complex technology environments.
  • Experience with modern cloud technologies, including Microsoft 365, SharePoint, Azure, Salesforce, and related platforms.
  • Strong leadership, project management, and problem-solving skills.
  • Commitment to The Open Door’s mission, values, and culture of service.
  • Valid driver’s license and willingness to work occasional evenings and weekends.
  • Pay: $33.00-$36.30 per hour
  • Schedule:

    32 paid hours per week, Monday-Thursday, 8:00 AM-4:30 PM, onsite Gloucester-based
  • Benefits including prorated PTO, earned sick time, matching retirement

The Open Door is an equal opportunity employer.

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