Sr. Data Production Support Systems Specialist
Listed on 2026-10-30
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IT/Tech
Data Analyst, IT Business Analyst, Database Administrator, Data Engineering
Hybrid 4 days onsite to start in Gloucester, MA
Our client seeks a Sr. Data Production Support Systems Specialist to support data, reporting, integrations, business applications, and emerging AI solution needs. You will own development, maintenance, and enhancement of business systems, data solutions, and operational processes that enable informed decision-making and improved performance. You will partner with cross-functional teams, collaborate with users, vendors, and technology partners to gather requirements, troubleshoot issues, support system enhancements, and contribute across the solution lifecycle.
You will focus on production support and troubleshooting across data and application layers while participating in new initiatives in a manufacturing context.
This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $55.00 to $50.00/hr. w2
Responsibilities:- Collaborate with cross-functional teams to address business process and technology challenges.
- Own production troubleshooting for data and application issues and resolve user-raised tickets.
- Support, maintain, and enhance core business applications.
- Develop and support data integration solutions, SQL-based applications, and EDI processes.
- Support business intelligence, analytics, reporting, and AI-related data layer needs.
- Partner with vendors, consultants, and technology providers to support objectives.
- Provide end-user support, troubleshooting, and training.
- Research emerging technologies and identify opportunities for innovation.
- Assist with system implementations, upgrades, and application releases.
- Escalate issues appropriately and take ownership of operational support responsibilities.
- 5+ years of relevant professional experience with a focus on production support.
- Strong SQL development and database skills.
- Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate).
- Experience with Microsoft SQL Server and/or Azure SQL Database.
- Experience with EDI processes and technologies.
- Exposure to Microsoft Azure and/or Microsoft Fabric.
- Familiarity with AI and machine learning concepts.
- Experience working with external vendors and technology partners.
- Excellent written, verbal, and interpersonal communication skills.
- Demonstrated ability to collaborate across functional teams and operate as a senior, hands-on individual contributor.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
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