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Assistant Manager

Job in Gloucester, Essex County, Massachusetts, 01931, USA
Listing for: Mile Marker One Waterfront Restaurant
Full Time position
Listed on 2025-12-31
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Restaurant Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

Join to apply for the Assistant Manager role at Mile Marker One Waterfront Restaurant
.

Mile Marker One is a restaurant serving breakfast, brunch, lunch and dinner and is open year-round. We are located on a beautiful marina with indoor dining, igloo dining, and a Bridge Deck outdoor experience in the late spring. The team is dedicated to ensuring every guest has a wonderful time. The restaurant is fast-paced in the Summer and Fall, with food and wine pairing events in the Winter and Spring, and hosts corporate events and private dining in our restaurant and event space.

This position is full time and year-round.

Location:

Gloucester, MA, 01930

Position:
Assistant Restaurant Manager

Skills:

Restaurant leadership, passion for hospitality, eye for detail

Responsibilities
  • Assist the GM in staffing, inventory, and customer service
  • Ensure compliance with health and safety regulations
  • Train and mentor staff to provide exceptional customer service
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Collaborate with the kitchen staff to ensure timely and accurate food preparation and delivery
  • Monitor and maintain restaurant cleanliness and sanitation standards
  • Oversee takeout and delivery orders
  • Assist the restaurant and host staff in answering the phone and taking reservations
  • Open or close the restaurant as needed according to a rotating schedule
  • Make shift notes of what occurred during dining service
  • Collaborate with the Chef and Hospitality General Manager on social media by taking photos and videos for Facebook and Instagram of specials
  • Be a brand ambassador for events, upcoming dinners and more
  • Assist leaders in overseeing hosts, food runners, bussers and servers
  • Assist the General Manager by making scheduling suggestions
Qualifications
  • 2-3 years proven experience as an assistant supervisor, supervisor, manager or assistant manager in the restaurant industry
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Ability to work a 50-hour work week, flexible hours, including weekends and holidays
  • Strong organizational and time management skills
  • Knowledge of restaurant management software and POS systems
  • High school diploma or equivalent; degree in hospitality or restaurant management preferred
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