Customer Service Administrator

Customer Service Administrator

Permanent

Cirencester

Up to £25,500

Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Service Administrator will act as the main point of contact for customers, resolving queries whilst maintaining compliance at all times.

• Answering telephone calls, resolving queries and maintaining accurate records.
• Processing requests for changes to policies.
• Liaising with financial advisers and giving progress updates on applications.
• Making referrals to other areas of the business when required.
• Issuing company literature to customers.
• Maintaining accurate records.
• Assisting with other administration tasks as required.

• A background within a similar role, ideally gained within an office based environment
• A confident communication style, able to relate to people at all levels.
• The ability to thrive in a fast-paced environment.
• Highly organised, able to prioritise own workload.
• The ability to maintain client confidentiality.
• Strong administration and customer care skills.
• Fully competent with Microsoft Office.

• Enhanced Pension
• Bonus Scheme
• Private Health Cover

If you are already a Customer Support Administrator, Customer Care Administrator, Client Services Administrator you may also be suitable for this role.

Please contact Anna Hinton (phone number removed) (url removed)

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