Apprentice HR

Hourly rate: £12.21

Course title: HR Apprenticeship (Level
3)

Location: Gloucester

Contract Type: Fixed Term Apprenticeship

Salary –

Age 16–18: £7.96 per hour — 40 hours per week (including study time)

Age 19–20: £11.06 per hour — 40 hours per week (including study time)

Age 21+: £12.21 per hour (rising to £12.71 in April) — 40 hours per week (including study time)

Training provider: BPP

You will join Mears Group in the week commencing 03/08/2026, and your apprenticeship course will begin in the week commencing 21/09/2026. The programme has an expected duration of approximately 18 months

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.

Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.

All our Apprentices are paid above the national minimum wage, and you’ll be paid for your normal working hours plus your study time, with the opportunity to get real life experiences such as working across teams, getting involved in community projects and improving people’s lives by being customer focused.

During your apprenticeship within our Head Office branch in Gloucester, you will be part of the Human Resources Team, your main duties will be supporting the team with all relevant tasks; dealing with queries on the phone, email, and our workflow system, raised by managers and employees, and any other general administration work required from you by the Team Leader.

This Apprenticeship could be tailored towards all round Business Support or a HR Pathway.

• Introduction to business administration
• Developing effective communication skills, including answering phone calls and responding to emails professionally
• Dealing with HR enquiries
• Support the management of integrity of data for the business
• Completing assignments for your apprenticeship
• Data input and maintaining accurate records on internal systems
• Understanding confidentiality, data protection, and professional standards
• Learning how the wider business operates and how departments work together
• Developing organisational and time‑management skills in a busy office environment
• Building confidence in using office IT systems and software

• GCSEs in English and maths at grade 4 or above
• The ability to travel to your course provider and to your branch when required
• A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks
• Strong communication skills
• Ability to build and maintain positive customer and client relationships
• Please note due to the nature of the role, successful applicants must complete a basic maths and English assessment

• Laptop
• An industry‑recognised qualification
• 25 days’ annual leave, plus bank holidays
• £250 contribution towards driving lessons
• Annual Mears Fun Day – a company‑wide celebration as a thank‑you from the Executive Team
• Support from Mears Group Apprentice Ambassadors
• Apprenticeship events and reward trips
• Staff perks through Mears Rewards – including discounts on weekly groceries (up to 10%), holidays, eye‑test vouchers, Share Save scheme, and more

• All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website
• If shortlisted, you will be contacted to confirm whether you have been selected for the next stage – this may be an assessment centre or an individual interview
• Please note:
  
  as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college

Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well‑being, Mears specialises in delivering…