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Customer Experience & Complaints Lead

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: IRIS Recruitment
Full Time position
Listed on 2026-02-13
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A community-focused organization in Gloucester is looking for a proactive Customer Satisfaction Officer to handle customer complaints and ensure compliance with policies. The ideal candidate will provide administrative support to committees and must possess excellent planning, organizational skills, and proficiency in IT, particularly with Microsoft Office.

This role offers the opportunity to join a supportive team that values contributions.
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