Customer Service Administrator

Our client, a recognised partner in their industry, are going through a period of growth and are looking for a motivated individual to join their friendly team in Gloucester a as Customer Service Administrator.

You will be responsible for receiving calls from customers and the sales team, processing orders, dealing with queries, data inputting, as well as raising relevant invoices and credit notes. You will need to have excellent communication skills, be a team player and have the confidence to work on your own initiative.

Responsibilities:

-Provide detailed administrative support for key customers & salespeople

-Preparation and completion of sales orders, invoices and credit notes to agreed times

-Booking transport requirements with existing logistics providers

-Setting up new accounts on the internal system

-Processing any damages ensuring stock levels are correct

-Ad-hoc administrative duties as required.

Candidate Attributes:

-Strong customer service skills

-Good IT skills with knowledge of all Microsoft packages

-Ability to manage and prioritise your own workload

-Excellent organisational skills

-High level of accuracy and attention to detail

Hours:

Monday – Friday, 8:30am – 5pm

Salary: £12.21 per hour + regular salary reviews