Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Our well-established and growing client is seeking an organised and proactive Administrator to join their team on a full-time, permanent basis in Gloucester.

This is a varied role providing essential administrative and finance support across the business. The successful candidate will play a key part in ensuring the smooth day-to-day running of office operations while also supporting customer account administration and finance processes.

Responsibilities:

-Acting as the first point of contact for incoming calls, emails, and general enquiries

-Managing office filing systems, records, and databases

-Coordinating meetings, appointments, and staff calendars

-Raising and processing customer invoices

-Maintaining accurate customer account and sales ledger records

-Reconciling accounts and investigating discrepancies

-Monitoring outstanding payments and following up overdue accounts

-Processing credit notes and refunds where required

-Allocating incoming payments accurately

-Supporting month-end finance administration

-Responding to customer payment and account queries professionally and efficiently

Candidate Attributes:

-Previous experience within an office administration or finance support role

-Strong organisational and time management skills

-Good working knowledge of Microsoft Office applications

-Excellent communication skills and professional telephone manner

-Ability to work independently as well as collaboratively within a team

-High level of accuracy and attention to detail

Hours:

Full Time, 40 hours per week, Monday – Friday

Salary:
Highly negotiable and competitive depending on experience