Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Our well‑established and growing client is seeking an organised and proactive Administrator to join their team on a full‑time, permanent basis in Gloucester.

This is a varied role providing essential administrative and finance support across the business. The successful candidate will play a key part in ensuring the smooth day‑to‑day running of office operations while also supporting customer account administration and finance processes.

• Acting as the first point of contact for incoming calls, emails, and general enquiries
• Managing office filing systems, records, and databases
• Coordinating meetings, appointments, and staff calendars
• Raising and processing customer invoices
• Maintaining accurate customer account and sales ledger records
• Reconciling accounts and investigating discrepancies
• Monitoring outstanding payments and following up overdue accounts
• Processing credit notes and refunds where required
• Allocating incoming payments accurately
• Supporting month‑end finance administration
• Responding to customer payment and account queries professionally and efficiently

• Previous experience within an office administration or finance support role
• Strong organisational and time management skills
• Good working knowledge of Microsoft Office applications
• Excellent communication skills and professional telephone manner
• Ability to work independently as well as collaboratively within a team
• High level of accuracy and attention to detail

Hours:

Full Time, 40 hours per week, Monday – Friday

Salary:
Highly negotiable and competitive depending on experience