Medical Administrator, Band 3

Employer Gloucestershire Hospitals NHS Foundation Trust, Site:
Gloucestershire Royal Hospital, Town:
Gloucester.
Salary: £25,760 - £27,476 per annum (pro rata if part-time). Closing date: 12/07/2026 23:59.

We are seeking a dedicated and professional Medical Administrator to provide efficient, confidential and high‑quality secretarial support to the Acute/Neurology Neonatal Clinical Team.

Full‑time position (30 hours per week, Monday to Friday). You will manage consultants' correspondence, audio typing, patient queries, and liaise with parents, relatives, general practitioners and other hospital staff. The role reports to the Administration Lead and is part of the wider Administrative Team.

You will be responsible for managing consultants’ correspondence, audio typing, handling patient queries, liaising with healthcare professionals, booking appointments, checking outcomes, and managing vacant slots.

• Strong written and verbal communication skills; excellent command of English, punctuation and grammar.
• Proficiency in Microsoft Office packages.
• Strong IT skills for efficient use of hospital computer systems.
• Accurate and proficient audio typing skills.
• A professional and confident telephone manner.
• Excellent organisational skills – prioritise tasks and meet deadlines.
• Flexibility and teamwork.
• Ability to work quickly and accurately under pressure.
• Sound judgment and initiative for independent task handling.

• GCSE grade 4 or above in literacy and numeracy.
• Proficient in NHS systems such as TRAK, Sunrise, Infoflex.
• Experience in typing/word processing and data entry.
• Experience in medical secretary or hospital office roles (desirable).

• Previous experience in a busy office.
• Experience dealing with members of the public.
• Audio/digital typing experience.
• Knowledge of health and safety, risk management and data protection.
• Experience of medical secretary/hospital work.

• Excellent verbal and written communication with good command of English punctuation and grammar.
• Good organisation skills.
• Professional telephone manner for queries and liaising with health professionals and administration staff.

You must have appropriate UK professional registration and be eligible to work in the UK. The role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020; disclosure checks to the Disclosure and Barring Service will be required.