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Senior business support officer

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: Blue Arrow
Full Time position
Listed on 2026-07-20
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Virtual Assistant/ Remote Admin, Data Entry
Salary/Wage Range or Industry Benchmark: 20664 - 22041 GBP Yearly GBP 20664.00 22041.00 YEAR
Job Description & How to Apply Below

Overview

Senior Business Support Officer needed

Hourly Rate: 15.38ph

Contract Duration: Until September 2026

Location: Bristol, BS1

About the Role

As a senior business support officer, you will work as part of a business support team, collaborating with team colleagues, social workers and managers.

Responsibilities
  • Take telephone calls and triage emails on duty and from shared mailboxes on a daily basis.
  • Process reference requests and DBS checks for prospective carers, including chasing and following up the return of references.
  • Handle references received from individuals, GPs, schools, organisations, and employers.
  • Process GP invoices for payment on receipt of the medical report.
  • Attend meetings (in person or online), take notes, and record information accurately.
  • Circulate notes to attendees and add notes to records in the database.
  • Assist with Adoption file requests and viewing of information.
  • Support colleagues across all work streams as directed and needed.
  • Liaise with internal and external colleagues as required.
  • Take ownership of daily tasks, processing information in line with GDPR to meet deadlines.
About You
  • This is a busy and fast-paced role, supporting multiple work streams across the team.
  • Proactive, detail-oriented, and able to handle personal confidential and sensitive information.
  • Experience attending meetings, taking notes, and circulating notes to attendees.
  • Experience using a database to search, add, and retrieve information.
  • Experience using Office 365, including Teams, Outlook, Word, Excel and PowerPoint.
  • Confident user of SharePoint for saving, sharing and retrieving documents.
  • Knowledge and understanding of confidentiality, data protection, and GDPR policies and procedures.
  • Good communication skills with internal and external colleagues and organisations.
  • Strong organisational and time management skills.
  • Ability to adapt and be flexible to support across all work areas as needed.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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Position Requirements
10+ Years work experience
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