Admin Assistant

Post:
Admin Assistant (School Office)

Location:

GAIL, Wheat ridge East, Abbeydale, Gloucester, GL4 5DF

FTE Salary Range: NJC Grade E Pt 6 - 8; £25,989 - £26,824

Actual Salary Range: £23,127 - £23,870

Contract Type:
Permanent, full time, term time only (39 weeks per year)

Contract

Hours:

37 Hours per week, Monday to Friday

To Find out more about GAIL, please view our applicant Pack - GAIL Applicant Pack

We are seeking a highly organised, professional and welcoming Administrative Assistant to join the team at GAIL Academy. Based within the school office
, this role will be at the heart of our school community, acting as a first point of contact for pupils, families, visitors and external professionals. As the academy continues to grow, the successful candidate will thrive in a busy and fast-paced environment
, providing high-quality administrative and reception support while helping to ensure the smooth day-to-day running of the school. GAIL Academy is committed to creating a nurturing, inclusive environment where every child is supported to flourish and achieve their full potential, and this role plays a vital part in delivering that vision. GAIL Academy, reach south.org

We are looking for an individual with excellent communication, organisational and interpersonal skills who can remain calm, efficient and positive when managing a range of competing priorities. Previous experience of working within a school office would be advantageous; however, we would also welcome applications from candidates who are enthusiastic, quick to learn and keen to develop their skills within an educational setting.

The successful candidate will share our commitment to providing exceptional service to pupils, families and colleagues, helping to create a professional and supportive environment where everyone feels welcomed and valued.

Interviews will be held at The Springfields Academy in Wiltshire. We recognise that this is further away than GAIL Academy and may present a travel challenge for some candidates. If attending in person would be difficult, please let us know and we will be happy to explore alternative arrangements.

As our Administrator, you will play a key role in supporting the smooth running of the school office. Working closely with the Office Manager, you will provide a wide range of administrative and reception services, ensuring staff, pupils, parents and visitors receive an efficient and professional service.

Key responsibilities include:

• Providing a welcoming reception service and handling telephone and face-to-face enquiries
• Managing visitor sign-in processes
• Maintaining accurate manual and electronic records
• Supporting routine administrative and financial processes, including recording payments
• Sorting and distributing incoming and outgoing mail
• Providing first aid support (training can be provided where required)
• Assisting with arrangements for visits from external professionals and service providers
• Supporting the wider administration team with day-to-day office activities

We're looking for someone who:

• Has NVQ Level 2 in Administration (or equivalent experience/qualification)
• Holds GCSE English and Mathematics (Grade C/4 or above, or equivalent)
• Has strong IT skills, including Microsoft Office applications
• Possesses excellent verbal and written communication skills
• Can maintain accurate records and manage confidential information
• Is well organised, adaptable and able to prioritise competing demands
• Works effectively both independently and as part of a team
• Demonstrates excellent customer service skills and a professional approach

Experience working within a school environment would be advantageous, but is not essential.

Gloucestershire Academy for Inspirational Learning is a specialist school for 200 pupils aged 4-16 opening at the start of 2027, with pupils phasing into the school across three years.

The school’s designation is Moderate and Additional Learning Difficulties (MALD) and will cater for autistic pupils, those with speech and language differences, SEMH and those with learning differences in their cognitive profiles.

The school will be based in the…