Lead Administrator Reception Duties

Be at the Heart of Our School

At Gloucester Academy, we know that excellent schools rely on dedicated staff in every role. We are looking for a committed Lead Administrator, with Reception Duties, to join our team and support the smooth running of the school.

Working alongside colleagues across the school, you will play an important part in delivering an efficient, professional and welcoming administrative service that supports the success of our whole school community.

This is an exciting opportunity for an organised and proactive individual who enjoys working with people and thrives in a busy environment. As one of the first points of contact for pupils, parents, visitors and staff, you will play a key role in the daily life of the school, helping to create a positive experience for everyone who walks through our doors.

No two days are the same. From supporting school operations and managing administrative processes to building strong relationships with colleagues and families, you'll be at the heart of a vibrant school community where your contribution is genuinely valued. As a Lead Administrator you will be required to coordinate duties amongst the Reception/Administration Team.

• Greet all visitors, parents, contractors, and students warmly and professionally.
• Manage the main school phone, answering or routing phone calls and handling general office email enquiries.
• Supervise, mentor, or coordinate the wider reception team.
• Enforce strict site security by ensuring all visitors sign in/out, wear s, and are verified against Disclosure and Barring Service (DBS) requirements.
• Report any safeguarding concerns immediately to the Designated Safeguarding Lead (DSL).

• Strong academic record, including English & Maths GCSE at Grade 4 or equivalent.
• NVQ level 3 Administration qualification or the willingness to train
• First Aid Trained or the willingness to train
• Experience of a busy and sometimes pressurised office environment and the ability to work accurately under pressure in a busy environment and retain a calm demeanour.
• Experience in an educational setting

Ambition, excellence and pride run through all aspects of school life.

We have a strong desire and determination to achieve success. We believe there are no limits to what can be achieved. We do what it takes for as long as it takes. In other words, we go for it every day!

We strive for greatness in everything we set our minds to. We endeavour to do our very best and excel in all aspects of school life.

We are ‘fiercely’ proud of ourselves, our school, our community and our Trust. We hold our heads high and feel a sense of togetherness and joy in our school.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character.

We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one…