Team Administrator - CAMHS Parent Support Team

Main area Band 3 Team Administator Grade Band 3 Contract Permanent Hours Part time - 24.5 hours per week Job  

Site Kaleidoscope Children's Centre Town Gloucester Salary £25,760 - £27,476 Per annum pro rata Salary period Yearly Closing 22/11/2026 23:59 Interview date 01/12/2026

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

This role is offered on a permanent basis. The hours are part time, 24.5 hours a week.

The Administrator will work as part of the CAMHS Parent Support Team supporting the effective administration of the referrals through the service from point referral to the point of delivery of various parent support groups. This will help to provide an efficient, comprehensive clerical and administration service.

To manage referral into the Parent Support Team and the administration of delivery parent support groups.

To understand the referral process of administration to deliver a range of groups.

To be able to take appropriate actions where processes are incomplete to ensure that groups are run efficiently

To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales

To be able to plan and have responsibility for own work by developing an understanding the flow of work/priorities through the service

To answer telephone calls from parents and professionals maintaining an efficient, professional and friendly service. To deal with queries and communicate any issues to supervisor

To work flexibly to support the administrative work of service when required.

To support with the management of waiting lists and group delivery, where appropriate to using a range of Microsoft tools including excel spreadsheets

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear…