Aftersales Manager

Location: Gloucestershire

We are recruiting on behalf of our client, a premium franchise-approved car dealership in Gloucester, for the role of Aftersales Manager. This position offers an excellent opportunity for an experienced professional to lead a large team within a reputable automotive business.

Benefits of the Aftersales Manager:

• Basic salary between 40,000 and 42,000, dependant on experience
• Uncapped annual on-target earnings exceeding 60,000
• Company car provided
• 31 days annual leave inclusive of bank holidays, increasing with service
• Access to manufacturer-accredited training and career development opportunities
• Pension scheme and staff purchase discounts
• Various retail and online discounts through company benefits
• Long-term career progression within a multi-award-winning automotive retailer

Duties of the Aftersales Manager:

• Manage and motivate a team of 7/8 staff, including 3 Service Advisors and 1 Parts Advisor
• Oversee the smooth operation of the aftersales department, ensuring high standards of customer satisfaction
• Optimise workshop capacity utilisation and maximise the sale of labour, parts, and accessories
• Support and develop colleagues to improve performance and customer service standards
• Implement and maintain service policies to enhance customer retention and dealership reputation
• Ensure compliance with health and safety regulations and company procedures
• Maintain accurate records and reports related to aftersales operations

Requirements of the Aftersales Manager:

• Proven experience managing a medium to large dealership aftersales or service department
• Strong leadership and team management skills as the Aftersales Manager
• Excellent communication and organisational abilities
• Customer-focused mindset and drive to improve service standards
• IT literacy and familiarity with dealership management systems
• Valid UK driving license with minimal points
• Ability to live within a reasonable commuting distance of Gloucester

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Aftersales Manager opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.