Product Strategy Manager

Overview

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job : 204598

About The Role
Ecclesiastical Planning Services, who are proudly part of Benefact Group, are looking for a Product Strategy Manager to join our Gloucester office.

This role’s purpose is to own and evolve EPSL’s pre-paid funeral plan product strategy using deep understanding of customer and market dynamics to define and deliver a product roadmap that maximises competitive positioning, profitability and alignment to customer, partner and market needs.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

• Product Strategy & Roadmap Ownership
  • Using market insight to define and maintain the product strategy, ensuring alignment with business goals and market opportunities.
  • Develop and manage a product roadmap focused on continuous improvement and strategic enhancements.
  • Prioritise roadmap initiatives based on customer and partner feedback, internal stakeholders, market trends, and business performance.
• Market Insight & Subject Matter Expertise
  • Act as the internal expert on market trends, competitor activity, and customer needs.
  • Lead EPSL’s customer and partner research with internal teams and external agencies, analysing results and translating findings into actionable business insights.
  • Perform regular market analysis to guide product strategy, highlight emerging risks, and uncover new opportunities.
  • Convert insights into clear, practical recommendations for product development and strategic positioning, collaborating with the marketing team to optimise the value proposition and go-to-market strategies.
• Product Ownership & Performance Optimisation
  • Own the product structure and design, including terms & conditions and elements of regulatory compliance.
  • Manage key external provider relationships to align product strategy and governance, ensuring delivery of business objectives and positive customer outcomes.
  • Monitor and evaluate product performance across commercial and customer metrics and controls.
  • Identify and respond to opportunities to optimise, simplify, or reposition products, driving improved performance and competitiveness.
• Stakeholder Engagement & Communication
  • Represent the product vision and market perspective in strategic forums and planning sessions.
  • Collaborate with Marketing and Sales colleagues to ensure the compelling articulation of the proposition to drive sales growth and reinforce market positioning.
  • Maintain strong relationships with key partners and customers to validate product direction and gather feedback.

• Regulatory Knowledge:
  Experience of product management and development in an FCA regulated market.
• Market Expertise:
  Understanding of pre-paid funeral plan market dynamics, competitor landscape, and regulatory environment is desirable.
• Product Ownership:
  Experience of successfully defining and delivering product roadmaps to optimise customer and commercial outcomes, alongside day-to-day product management.
• Analytical & Commercial Acumen:
  Strong data interpretation skills to inform product decisions and measure performance.
• Stakeholder Influence:
  Proven ability to engage and influence both internal teams and external partners.
• Strategic Thinking & Execution:
  Track record of translating insight into actionable product strategies and roadmaps.

• A competitive salary - let's discuss it
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme: on-target bonus between 7.5% and 30%
• 28 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to…