Franchise Support & Growth Manager

Role

We are now seeking an ambitious, motivated, and relationship-driven Franchise Services & Growth Manager to join our successful Franchise Services team. Ideal for someone who combines commercial acumen with a passion for education, this role offers the chance to influence business success across a growing network whilst driving sustainable growth and delivering measurable performance improvements.

• Partner with franchisees to monitor service delivery, ensuring compliance with brand standards and legislative requirements
• Provide first‑line support across business operations, education delivery, marketing initiatives, and internal systems
• Coach and develop new and existing franchisees to promote continuous improvement and commercial success
• Drive centre performance through KPI management and structured business reviews
• Deliver engaging training sessions at annual conferences, regional meetings, centre visits, and development workshops
• Provide marketing and business growth support to maximise centre performance
• Facilitate centre resales within the franchise network
• Maintain strong cross‑functional relationships and report insights and emerging trends to senior leadership
• Report directly to the Franchise Services & Growth Manager

• Proactive service provider, confident communicator, adaptable, organised, and capable of managing multiple projects in a fast‑paced environment
• Proven ability to build and sustain strong, commercially productive and supportive relationships
• Excellent organisational and time‑management abilities
• Excellent written and verbal communication skills
• Strong working knowledge of Microsoft Office, with the ability to produce clear reports, analyse data, and deliver professional presentations
• Bachelor’s degree in teaching or business background
• Disclosure and Barring Service (DBS) clearance (working with children)
• Full UK driving licence – travel will be required
• Business, corporate, marketing, or educational background
• Two years of tutoring or classroom teaching experience
• Marketing and social media experience
• Experience with in a franchising environment (advantageous but not essential)

Full‑time, Permanent

£32,000.00-£36,000.00 per year

• Company events
• Company pension
• Flexitime
• Referral programme
• Work from home

Bachelor's (required)

Proof to Right to Work in the UK (required)