Scheme Officer

Location: Churchdown, Gloucester (GL3 1JS
)
Contract Type: Permanent,
Hours: Full-Time, 37.5 hours per week (Monday-Friday)
Closing Date: Sunday 26 July 2026 (please apply early - we may close applications sooner if interest is high)

Are you a naturally caring person who builds rapport easily, puts others at ease, and is passionate about delivering excellent customer care? If so, you could be just who we're looking for.

At Bromford, we're looking for a compassionate, flexible, and proactive Independent Living Scheme Officer to join our team on a permanent, full-time basis. You'll be supporting our schemes across Tewkesbury and the surrounding areas.

• Providing housing-related support to vulnerable and older residents across our independent living schemes

• Building strong, trusting relationships with customers to help them feel safe, supported, and independent in their homes

• Carrying out health and safety checks, managing communal repairs, and completing annual reviews

• Acting as a visible, consistent presence on-site - offering reassurance and connection to residents

• Promoting wellbeing and independence by being that vital, friendly point of contact

• Someone empathetic, patient, and genuinely interested in the lives and needs of older people

• A confident communicator who's not afraid of difficult conversations

• Self‑motivated and flexible - able to manage your own workload effectively

• Strong at influencing and building relationships, even in challenging situations

• Experience working in a customer‑focused role, ideally with older people

• A good understanding of policies, procedures, and professional standards

• A full UK driving licence and access to your own vehicle

• Willingness to travel between schemes in the Tewkesbury area

• An enhanced DBS check (we'll guide you through the process)

Sunday 26 July 2026 (please apply early - we may close applications sooner if interest is high).