Quality Coordinator

Quality Coordinator

Location:

Gloucester

Contract:

Full-time – 37.5 hours

Shift Patterns:
Monday – Friday

Pay rate: £40,000 per annum

Unfortunately, we do not currently offer sponsorship.

"Drive Quality. Champion People. Make a Difference."

Our commitment to excellence has been recognised nationally:

• Large Business of the Year - C2S Business Awards 2026
• Best National Home Care Employer (UK) - Great British Care Awards 2025
• Excellence in Social Care Training - GCPA Awards 2024
• Home Care Employer (South West) - Great British Care Awards 2024
• Culture & Diversity Award
  - Circle2
  
  Success Business Awards 2023
• Best Place to Work
  - Gloucestershire Live Business Awards 2022

We are particularly interested in candidates with strong clinical awareness and quality/compliance expertise. The successful candidate will monitor the health and wellbeing of the people we support, ensuring support planning, risk management and clinical oversight align with NICE guidance, best practice and individual needs. Working closely with health professionals, operational managers and MDTs, they will identify changes, elevate concerns and support the monitoring of complex health needs.

Strong attention to detail, professional curiosity and the ability to identify emerging risks are essential, alongside experience contributing to root cause analysis and driving continuous improvement.

We are especially keen to hear from individuals with experience as a CQC Registered Manager, Registered Nurse or a similar clinical or regulatory background, who can provide confident challenge, sound judgement and a proactive approach to partnership working.

This is an exciting new position within Prosperity Care and Wellbeing so if you're solutions-focused, collaborative, and passionate about making a difference, we'd love to hear from you.

We're seeking an experienced Quality Coordinator who is passionate about maintaining high standards and driving compliance within health and social care. The ideal candidate will bring:

• Proven experience in monitoring quality and compliance processes, including audits and inspections.
• At least 5 years' experience in the health and social care sector.
• In-depth knowledge of regulatory and quality standards, including CQC requirements and other industry frameworks.
• Strong analytical and problem-solving skills, with the ability to develop and implement effective policies and procedures.
• Excellent communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Proficiency in Microsoft Office applications.
• A collaborative approach, with the ability to coach and mentor staff to achieve compliance outcomes.

If you're detail-oriented, proactive, and committed to delivering exceptional quality standards, we'd love to hear from you.

Alongside the satisfaction of making a real difference, you'll receive:

• Comprehensive induction and specialist training
• Clear career progression opportunities
• Employee benefits, lifestyle savings & wellbeing support
• 24/7 Employee Assistance Programme
• Online counselling and GP access
• Cycle-to-work and salary-sacrifice schemes
• Enhanced DBS provided

A Clean Full UK driving licence is essential for this role.

We welcome applications from individuals of all backgrounds. Diversity strengthens our team, and we are committed to creating an inclusive environment where everyone can thrive. We are dedicated to safeguarding and promoting the welfare of adults with care and support needs and expect all staff to uphold the highest standards of professionalism.

Questions? Call our team on , Monday to Friday, 8am-4pm.