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Client Relationship Manager

Client Retention & Recovery Lead

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: Vergo Pest Management Ltd.
Full Time position
Listed on 2026-05-11
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Vergo Pest Management Ltd. is seeking a Client Retention Manager to join their Business Services team in Gloucester. This role is vital in reducing contract terminations by engaging at-risk customers, addressing their concerns, and collaborating closely with internal teams to enhance service recovery. The ideal candidate will have exceptional communication skills, experience in managing customer relationships, and a proactive approach to problem-solving.

Proficiency in MS Office is also essential. The position offers a structured environment to stabilize customer relationships and improve retention.
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