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Client Relationship Manager

Client Retention & Service Recovery Lead

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: Vergo Pest Management Ltd
Full Time position
Listed on 2026-05-12
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Vergo Pest Management Ltd is seeking a Client Retention Manager at their Gloucester office. The successful candidate will be responsible for reducing contract terminations by engaging with at-risk customers, addressing their concerns, and ensuring service recovery. Candidates should have experience in customer relationship management and a strong ability to manage multiple cases simultaneously. The role offers a supportive work environment with a focus on continuous improvement and maintaining high standards of service quality.
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