Customer Service Advisor

Reference: MAY

Expiry date: 15:28, Tue, 2nd Jun 2026

Location:

Gloucester

Benefits: A superb range of exclusive, employee only benefits and discounts

Salary: £28,000 per annum - 3 month fixed term contract

We are looking for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our busy site in Gloucester on a temporary basis for 3 months.

As part of a team of specialist Customer Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies.

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.

• Experience in customer‑facing roles (preferably in an automotive or service context).
• Full UK Manual Driving Licence.
• Excellent communication and organisational skills.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.