Service Coordinator
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-05-25
Listing for:
i2i Recruitment Consultancy
Full Time
position Listed on 2026-05-25
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
Job Description & How to Apply Below
- Industry-leading training and development opportunities
- Join a supportive team with a collaborative working culture
- Ongoing progression and career development opportunities
- Employee wellness programme
- Pension and life assurance
- Background in customer-facing or office-based roles such as administration, customer serviceor hospitality
- A proactive, can-do attitude with a willingness to learn and develop
- Strong communication skills, both verbal and written
- Excellent organisational skills with the ability to manage multiple tasks
- A problem-solving mindset with high attention to detail
- Ability to work independently and as part of a team
- Comfortable working in a fast-paced environment
- Basic IT skills, including Microsoft Office or similar systems
- Experience in service coordination, scheduling, or administration
- Understanding of KPIs and SLAs
- Experience managing customer relationships or accounts
- Familiarity with service-based industries
- Acting as the main point of contact for selected client accounts
- Managing and responding to client queries, requests, and service updates
- Coordinating and scheduling service visits efficiently
- Communicating with field teams, managers, and clients to ensure smooth operations
- Monitoring service delivery and identifying opportunities for improvement
- Handling complaints and ensuring issues are resolved effectively
- Maintaining accurate records including job logs, invoicing, and reports
- Supporting customer reporting and review processes
- Identifying additional service opportunities to support wider business activity
- Working towards team targets and contributing to overall performance
- Ensuring compliance with company standards and procedures
- Experience using customer systems or portals
- Positive attitude and eagerness to build a long-term career
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×