Customer Service Admin

Job in Gloucester, Gloucestershire, GL1, England, UK

Listing for: Pertemps Bristol Commercial

Contract position
Listed on 2026-06-12

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, Office Administrator/ Coordinator
Administrative/Clerical
Office Administrator/ Coordinator

Salary/Wage Range or Industry Benchmark: 13.9 GBP Hourly GBP 13.90 HOUR

Job Description:

Customer Service Administrator

Location:

Yate, Bristol

Contract Type:
Start ASAP Temporary 6 months Commitment - This could be extended

Hours:

Monday to Friday, 08:30 - 17:00

Pay Rate £13.90ph

Overview

This position is ideal for a customer focused individual who thrives on supporting clients and customers. You will handle queries and orders via the phone ensuring responsive and effective service as part of the helpdesk team.

Key Responsibilities

Promptly respond to and acknowledge all helpdesk queries
Log helpdesk issues in the system using the specified format and track all correspondences.
Manage queries diligently until resolution.
Maintain accurate records of key activities.

Requirements

Proven experience in administrative roles or customer service environments.
Strong organisational skills with the ability to multitask in a fast-paced setting.
Excellent communication skills, both verbal and written.
A proactive, can‑do attitude, with a keen eye for detail.
Strong team player with excellent relationship building capabilities.

Free parking and close walking distance to the train station in Yate

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