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Customer Service Team Lead: Drive and Growth

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: Arjo
Full Time position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 32000 - 44000 GBP Yearly GBP 32000.00 44000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Team Lead: Drive Experience and Growth

Arjo is seeking a Customer Service Supervisor to lead a high-performing team and support the Customer Support Manager in delivering service excellence. The role focuses on coaching staff, monitoring KPIs, and driving improvements to customer experiences.

You will manage recruitment, onboarding and performance reviews, ensuring staff development and effective escalation handling while fostering a positive culture and strong customer care.

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