Service Lead: Elevate IT Customer Journeys
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-08-28
Listing for:
EDF Energy
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
EDF Energy is seeking a Service Lead to shape end-to-end IT customer journeys across Enterprise IT. You will champion customer journeys, ensuring services are easy to access, simple to navigate and focused on delivering outcomes colleagues need most.
This is a 12-month fixed-term contract with a salary starting at £50,000 per year, and a potential annual bonus. Flexible working across the UK with occasional travel to London, Exeter and other EDF locations when needed.
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