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Tech Support & Customer Care Specialist
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-08-29
Listing for:
Ionos
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
IONOS is seeking a Customer Support Specialist in Gloucester to deliver exceptional care across phone, email, and chat. You will translate technical jargon into friendly, plain-English assistance and ensure customers feel valued and supported with their account and Server product queries.
The role requires 24/7 availability on a rotating schedule (7:00 AM–Midnight) and a passion for helping people, with training provided to grow in a fast-paced tech environment.
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