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IT Customer Support Specialist
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-09-03
Listing for:
1&1 IONOS SE
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
IONOS is hiring a Customer Support Specialist in the Gloucester area to provide top-tier support across phone, email, and chat. You will translate technical terms into simple, friendly guidance, ensuring customers feel heard and valued in every interaction.
The role emphasizes a warm, empathetic approach with ongoing training and opportunity for upskilling. Expect shift coverage across a 7:00–24:00 window, with extensive commission potential tied to sales enablement.
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