Customer Experience Service Lead — Shape IT Journeys
Listed on 2026-10-11
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
EDF Energy in the UK is seeking a Service Lead to shape and improve end-to-end customer experiences across Enterprise IT. You will champion customer journeys, ensure services are accessible and easy to navigate, and focus on delivering outcomes colleagues need most.
This is a 12-month fixed-term contract with a starting salary of £50,000 per annum and a potential annual bonus. You will work flexibly across the UK with occasional travel to London, Exeter and other EDF locations, partnering with
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Join us at ED ENERGY as our next Customer Experience Service Lead — Shape Simple IT Journeys in Gloucester, England, United Kingdom.
We are currently recruiting a Customer Experience Service Lead — Shape Simple IT Journeys for our team in Gloucester, England, United Kingdom.
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