Residential Support Officer

Responsibilities

• Work as part of a team to provide support and guidance for our residential college and university students.
• Ensure safeguarding, health and safety standards are maintained within student accommodation.
• Maintain positive student behaviour within your designated halls.
• Provide a safe and nurturing environment for our residential students to enhance the student experience.
• Conduct daily checks of residential halls to ensure students adhere to the standards set out in their residential agreement.
• Work between the hours of 8.30 am to 5:00 pm, Monday to Friday.

• A positive ‘can do’ attitude.
• Demonstrate patience and resilience within a challenging and rewarding environment.
• Understand the importance of safeguarding within a residential setting on campus.
• Have previous experience of supporting young people.
• Be confident in building rapport with students, addressing concerns and implementing solutions to maintain high standards on campus.
• Have eligibility to work in the UK.
• 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service.
• Monthly meal allowance to use in the onsite catering facilities.
• Wellbeing support including an Employee Assistance Programme.
• Employee Discount Scheme.
• On‑site fitness facilities.
• Flexible working opportunities available.
• Enhanced maternity, adoption and paternity leave.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.