IT Field Engineer - West England

Field Engineer - West England

Working Pattern: Hybrid

Are you looking for a field engineering role where every day is different, where you're trusted to work independently, and where your efforts have a direct impact on clients' success? As a Field Engineer with T-Tech, you will be part of a team of ten engineers. You'll conduct approximately four site visits per week, covering West England. Your role is client-facing, technical and service-driven—ensuring our customers get reliable, high-quality support on site.

• Travel regularly across West England—carrying out around four site visits each week and keeping every day varied and interesting.
• Deliver exceptional customer service, acting as the first point of contact on-site, resolving technical issues quickly and professionally, and leaving clients with a positive experience.
• Work closely with the wider engineering team, sharing knowledge and supporting one another to maintain our high standards of delivery.
• Troubleshoot, diagnose, and elevate issues where necessary, making sure nothing slips through the cracks.
• Document your work accurately, helping keep our records up-to-date and our service seamless.
• Represent T-Tech with professionalism, building strong relationships with clients and ensuring they feel supported.

• Proven customer service experience—you know how to keep clients happy and turn challenges into positive outcomes.
• A natural technical curiosity—you enjoy learning, troubleshooting, and finding smart solutions quickly.
• A growth mindset—certifications like MS-900 and AZ-900 are a plus, but if you don't have them yet we’ll support you to get there.
• Strong communication skills—you can explain technical issues in a clear, friendly way and build trust with clients.

Why Join T-Tech? At T-Tech, we believe in rewarding talent, fostering growth, and creating an environment where you can thrive.

• Competitive Salary—We value your skills and experience, so we ensure you’re rewarded accordingly.
• Medical Cash Benefits—Because your well‑being matters. Get support for everyday healthcare costs.
• Pension Contributions—We match your contributions up to 4% of your salary, helping you plan for the future.
• Life Assurance & Income Protection—Peace of mind for you and your loved ones.
• A Learning‑Focused Environment—Work alongside experts in cutting‑edge technology and stay ahead of the curve.
• Training & Development—We invest in your growth, providing opportunities to expand your skill set.
• Team Gatherings in London—Connect with colleagues, celebrate successes, and collaborate in person at our exciting all‑hands events three times a year.