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Technical Support Engineer

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: Pertemps South Wales
Full Time position
Listed on 2026-10-11
Job specializations:
  • Engineering
    Electrical Engineering
  • IT/Tech
    Electrical Engineering
Salary/Wage Range or Industry Benchmark: 39000 - 50000 GBP Yearly GBP 39000.00 50000.00 YEAR
Job Description & How to Apply Below
Technical Support Engineer

Location:

Bristol

Salary: £39,000 - £50,000 DOE

Hours:

Full-Time, Permanent

About the Role

We are looking for an experienced Technical Support Engineer to join a growing technical support team in Bristol.

You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work.

This is a hands‑on role working with diesel generator sets
, supporting fault diagnosis, repairs, upgrades, commissioning and technical projects.

Key Responsibilities
  • Diagnose and resolve mechanical and electrical faults on generator equipment
  • Carry out servicing, repairs, commissioning and modifications
  • Attend customer sites for technical support and site surveys
  • Support engineers with complex fault‑finding and technical issues
  • Work on Stage V generators and modern rental equipment
  • Provide technical training and mentoring to engineers
  • Support engineering upgrades, product introductions and technical investigations
  • Ensure all work is completed safely and to a high standard
About You
  • Experience servicing and repairing diesel generator sets is essential
  • Experience with FG Wilson, Cummins or similar generators
  • Strong mechanical and electrical fault‑finding skills
  • Relevant engineering qualification or completed apprenticeship
  • Electrical bias preferred
  • Understanding of LV distribution and changeover systems
  • Previous Field Service or Technical Support experience would be advantageous
  • Full UK driving licence essential
  • Good communication and customer service skills
  • Able to work independently and as part of a team
Benefits & Package
  • £39,000 - £50,000 salary depending on experience
  • Company vehicle
  • Company phone
  • EOT bonus scheme
  • Training, upskilling and career progression
  • Holiday Buy & Sell Scheme
  • Company pension
  • Private medical scheme
  • Life assurance and healthcare support
  • 23 days holiday + bank holidays, increasing to 28 days with service
  • Cycle to Work Scheme
  • Employee Referral Scheme
  • Enhanced overtime rates
Overtime Rates
  • Monday-Friday, 8am-5pm: Standard time
  • Monday-Friday, 5pm-midnight: Time and a half
  • Monday-Friday, midnight-4am: Double time
  • Saturday, 4am-midnight: Time and a half
  • Saturday, midnight-4am: Double time
  • Sunday & Bank Holidays: Double time
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