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Customer Service Assistant

Listing for: Tenpin
Full Time position Listed on 2026-11-08
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 17000 - 19000 GBP Yearly GBP 17000.00 19000.00 YEAR

Job Description & How to Apply Below

Position: Customer Service Assistant Over 18

Are you looking to work ina fun environment where confidence, energy, and a positive attitude are all youneed? The rest we can teach you!

We have something fun forall the family to do, regardless of age. Our centres are fantastic places tovisit, and even better places to work in. Why not come and help us entertain?

We love to entertain—it'sin our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena,Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and afabulous food menu.

The Role

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities,hosting events, maintaining cleanliness, and preparing food and drinks.

You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!

You should be efficient,proactive, friendly, and confident in customer interactions, with exceptional service as your priority.

Skills You Need
  • Determined, enthusiastic,and able to work in a fast-paced environment
  • Excellent customer service, communication skills, and a "nothing is too much trouble"attitude
  • Fully flexible, including evenings and weekends
  • Approachable, helpful,organised, strong attention to detail and a strong team player
Our Fantastic Benefits
  • Tenpin Treats – Retailer discounts and Best Doctors
  • Free Bowling for familyand friends
  • Free Food (when working 6+hours)
  • Enhanced Maternity,Paternity, Adoption leave
  • Medicash
  • Employee Assistance Programme
  • Free counselling
  • Life assurance (2x annual salary)
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards
Career Development

Looking for career development? Tenpin is the place to start. We value great people andoffer opportunities for advancement, with many of our managers having startedas Team Members.

What Happens Next?

Readyto grow your career with us?

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