Credit Controller

Responsibilities

• Provide an effective professional credit control service to the business
• Maintain up to date worksheets to provide performance figures and effectively manage collection activity to maximise cash collection and minimise bad debt
• Communicate and liaise with internal and external contacts, providing a prompt and accurate service mostly via telephone
• Produce Regional reports highlighting credit performance results and key issues
• Promptly and accurately escalated credit issues as appropriate
• Deliver accurate MI within defined timescales
• Produce appropriate documentation to be used in both internal and external settings ensuring quality is in line with requirements
• Assist as required with Ad hoc projects

• Experience in a credit control role would be hugely advantageous
• Effective negotiation skills utilised with brokers, customers, underwriters and BDM’s
• Effective relationship building with intermediaries and customers
• Familiar with direct debit collections by BACS
• Certificate in Credit Management or level 3 Diploma in Credit Management
• Previous credit control experience within the financial services industry

Demonstrates expertise in credit control, including effective cash collection strategies and relationship management with brokers and customers. Proficient in producing performance reports and managing documentation to ensure compliance with quality standards.

• Credit Control
• Cash Collection
• Performance Reporting
• Documentation Management
• Escalation of Credit Issues

• Relationship Building
• Communication Skills
• Problem Solving

• Certificate in Credit Management
• Level 3 Diploma in Credit Management

• MI Reporting Tools