Licensing Support Officer

Position:
Licensing Support Officer

Contract Type:
Temporary

Hourly Rate: 13.47

Location:

Broad Lane Council Offices Yate

As a Licensing Support Officer, you will play a crucial role in the Environment and Community Services Department. Under the guidance of the Technical Support Team Leader, you will deliver efficient and responsive support to various sections, including Strategic Planning, Safe Strong Communities, and Street Care. Your work will directly contribute to the delivery of essential public services.

• Provide high-quality technical support and respond to service requests, queries, and complaints.
• Collaborate with internal and external stakeholders, including local councillors, businesses, and the public.
• Process service requests and applications, ensuring compliance with Council policy and relevant legislation.
• Maintain budgetary records and prepare official orders while providing accurate financial information to Service Managers.
• Assist in the democratic decision-making process by supporting report preparation and committee resolutions.

• Prioritize and manage a diverse workload effectively.
• Communicate clearly and provide technical advice to customers.
• Demonstrate strong interpersonal skills, especially in potentially challenging situations.
• Work collaboratively within a team and support less experienced staff.

• Relevant administrative and/or technical experience in a similar role.
• Minimum of five GCSEs at grade C or above, including Maths and English (or equivalent).
• NVQ Level 3 or equivalent experience is desirable.
• Proficiency in Microsoft Office and other relevant software applications.

• Be part of a dynamic and supportive team that values collaboration and innovation.
• Gain invaluable experience in a role that impacts the community positively.
• Enjoy a flexible working environment that encourages professional growth.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.