Business Support Officer

Overview of the Enforcement and Regulation Team

Our new Enforcement and Regulation Team is made up of the private sector housing, HMO licensing, disabled facilities grant, Planning enforcement and environmental crime enforcement teams dedicated to improving housing and environmental conditions, reducing health inequalities, and finding innovative solutions to the challenges facing our residents and communities.

As a lead business support officer, you will process HMO Licence and Disabled Facility Grant applications, manage financial administration and debt recovery, conduct legal searches, coordinate FOIs, handle Data Protection and Subject Access responses, and perform any other technical functions within the service.

You will work flexibly and adaptively with a ‘can‑do’ attitude and excellent organisational and communication skills, working with a diverse range of stakeholders to deliver the aims of the role.

Ideally you will have experience in a local authority business support or housing role with an understanding of processing and managing application forms and data. We welcome candidates who can demonstrate the key transferable skills, experiences, and behavioural attributes set out in the job profile.

The council is committed to supporting on‑going development through coaching, mentoring, training and professional development.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.