Quality & Safety Auditor

Travel across Swindon, Wiltshire, Gloucestershire & Worcestershire, ( South Wales and other locations, when needed on occasion). Base of work Gloucester.

Are you passionate about driving quality, safety and continuous improvement within health and social care? Do you want to play a key role in ensuring outstanding, person‑centred supported living and specialist residential nursing provision?

This position requires frequent travel across Swindon, Wiltshire, Gloucestershire and Worcestershire, with a head office base in Gloucester. Reporting to the Director of Operations and working closely with the Head of Quality & Operations Director England you will support the development and embedding of our Quality Improvement & Assurance Framework. You will ensure our services remain compliant with the standards of the Care Quality Commission (CQC), the Health and Safety Executive (HSE) and all relevant legislation - while promoting a culture of continuous learning and excellence.

• Conduct robust audits, risk assessments, and compliance reviews across supported living, residential and nursing services
• Work collaboratively with Regional Directors, Registered Managers and frontline teams to drive quality and safety improvements.
• Produce clear, constructive audit reports and support the development of Service Improvement Plans.
• Escalate concerns appropriately to prevent harm and strengthen service delivery.
• Support governance processes to ensure services are inspection ready.
• Deliver coaching and workshops to Registered Managers and teams to embed reflective practice and improvement planning.
• Contribute to policy development, regulatory compliance frameworks and internal auditing systems.
• Work alongside the Health & Safety Manager to monitor data, fire safety audits, COSHH compliance, and statutory assessments.
• Champion best practice and celebrate positive outcomes across services.
• Represent Iris Care England professionally with families, external professionals and stakeholders.

• Strong knowledge of Quality Assurance within health & social care.
• Thorough understanding of registered supported living and registered care home, service models.
• In‑depth understanding of all CQC Regulated activity and Registration regulations and HSE regulatory frameworks.
• Experience of communicating and coordinating with the CQC and local authority PAMM's leads.
• Experience of managing safeguarding referrals and notifications.
• Proven track record of delivering quality improvements and regulatory compliance.
• Excellent report writing skills.
• Confident in the use of all MS Office suite, particularly SharePoint, Excel, Word and PowerPoint.
• Confident communicator with the ability to influence at all levels.
• Strong time management skills and ability to prioritise a varied workload and work remotely.
• Willingness and ability to travel regularly (driver with own vehicle).

• Experience in Health & Safety auditing (at least IOSH or equivalent).
• Experience managing complaints, service failures and conflict.
• Experience analysing performance data to inform improvement.
• Ability to operate autonomously within a risk‑based decision‑making environment.

• Be part of an organisation committed to person‑centred, values‑led care.
• Play a pivotal role in shaping quality and safety across multiple services.
• Work collaboratively with passionate, values‑driven professionals.
• Contribute to meaningful change that improves the lives of the people we support.

If you are proactive, analytical, supportive and driven by high standards of care, we would love to hear from you.

Apply today and help us continue delivering safe, high‑quality and empowering support across Iris Care England.