Deputy Chief Operating Officer

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined‑up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county. We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care.

We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'. We are passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high‑quality teams in all areas of the Trust.

Our application process aims to understand each candidate's knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description. It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.

We discourage over reliance on AI‑generated applications as it will lessen your chances of success in securing an interview with us.

The Deputy Chief Operating Officer works directly to the Chief Operating Officer providing senior operational and strategic leadership to ensure the effective provision of health and care services across the organisation. The role holds extensive operational resource responsibilities which requires the post holder to plan strategically for all aspects of Operations including managing performance, workforce, finance, quality, safety and risk. The postholder will lead within the local system, chair system meetings, representing the COO and will be expected to represent the COO both regionally and nationally.

They will chair the Operations Directorate Performance & Risk and Business meetings with responsibility for onward reporting for assurance through to Committee.

• Direct line management responsibility for 3 Service Group Directors of Operation, the Head of Emergency Preparedness, Resilience and Response, and the Operations Directorate.
• Accountable for the coordination and delivery of high quality and safe clinical services, working in partnership with leadership teams, clinical and professional leads and colleagues in corporate services.
• Responsible for oversight of operational delivery of national and local targets within the resources available.
• Ensure flexibility in capacity to meet demand and deliver both the local quality and safety agenda and related improvements.
• Key role in ensuring financial sustainability, driving forward progress through inspiring leadership of large scale, complex transformational change programmes (in line with the ambitions of the NHS 10 Year Plan) and tackling health inequalities.
• Lead in driving key opportunities across the Trust to support integrated, neighbourhood working to ensure delivery of effective pathways.
• Develop effective partnership working which delivers tangible solutions across the Integrated Care System in Gloucestershire, working with statutory partners, voluntary and independent sector providers and people with lived experience.

• Values based, compassionate, visible and engaging leadership to inspire and empower staff in delivering high quality services.
• Leading to embed the new operational structure that puts quality of care at the heart of operational delivery, demonstrating a commitment to improving patient care and experience, and delivering an efficient service by getting things right first time.
• Ensuring that people with lived experience are at the heart of the design, development, delivery and monitoring of services.
• Lead services to operate in a community‑oriented culture to promote neighbourhood working, social inclusion and reduce health inequalities.
• Be a full and effective contributor to Senior Leadership and Extended Executive meetings and governance fora.
• Ens…