Suspected Cancer Specialist Booker, Band 3

Urgent Suspected Cancer Specialist Booker, Band 3

The closing date is 16 July 2026.

• Provide a county-wide out‑patient appointment booking service for patients referred on an Urgent Suspected Cancer Pathway and clinicians, ensuring wait‑time targets with all capacity efficiently used.
• Monitor referrals, identify problems and take appropriate actions to ensure efficient management of referrals.
• Action clinic re‑scheduling, ensuring that clinical priorities are maintained and liaise directly with services/consultants where capacity problems exist.
• Make judgements and decisions on flexing template capacity to achieve a balance between clinical priorities and wait‑time targets.
• Ensure that patients receive a supportive and responsive service tailored to their specific needs, particularly where barriers to understanding exist.
• Ensure accurate and timely data collection; advise the management team where over‑ or under‑capacity issues exist and suggest ways of addressing these.
• Efficiently monitor and maintain waiting lists, ensuring adherence to Trust and clinical targets for all sites on a county‑wide basis.
• Effectively monitor and maintain the e‑RS system, ensuring accuracy of data, identification and resolution of system errors.
• Provide an efficient, supportive and informative service to patients, relatives and carers.
• Use specialty capacity effectively, taking account of varying clinical abilities and specialisms within the clinical teams, with decisions to achieve capacity versus demand balance.
• Provide service managers with timely information to enable action on capacity shortfalls and give opinions/recommendations on reallocation of capacity as appropriate.
• Manage timely and efficient processing of referral letters, progress chasing with GPs and consultants as necessary.
• Accurately cancel clinics and appropriately reschedule appointments.
• Use tact and persuasion to encourage patients who may be highly anxious or distressed to attend for procedures they often hold negative misconceptions and unrealistic expectations.
• Assess incoming enquiries or unexpected events and decide on an appropriate and timely course of action, including booking appointments appropriately.

• Efficiently monitor and maintain waiting lists for all sites on a county-wide basis.
• Effectively monitor and maintain the e‑RS system, ensuring accuracy of data, identification and resolution of system errors.
• Provide an efficient, supportive and informative service to patients, relatives and carers.
• Use specialty capacity effectively, making decisions to achieve capacity versus demand balance and most effective use of available capacity.
• Use knowledge and experience to provide service managers with timely information to enable action on capacity shortfalls and give opinions/recommendations on reallocation of capacity as appropriate.
• Manage timely and efficient processing of referral letters, progress chasing with GPs and consultants as necessary.
• Accurately cancel clinics and appropriately reschedule appointments.
• Use tact and persuasion to encourage anxious or distressed patients to attend for procedures, addressing misconceptions and expectations.
• Assess incoming inquiries or unexpected events and decide on appropriate action. Decision making on booking appointments appropriately.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.

As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local…