Human Resources Manager

12 Months

Provide functional guidance, coaching and support the HR Administrator & Advisor and the Payroll Administrator, setting clear priorities and standards and providing cover for key tasks during absence.

Coach the team to deliver an accurate, timely and people-focused HR and payroll service, sharing knowledge and building resilience across the People team.

Act as the first point of escalation for complex HR and payroll queries, resolving what you can and referring wider or higher-risk matters to the Head of People.

Support the complete employee lifecycle across the UK multi-site offices, showrooms and warehouse, and the US team, ensuring processes from recruitment and onboarding through to contract closure are accurate, compliant and effective.

Coordinate with recruitment lead (HR Assistant & Advisor) to ensure vacancies are managed effectively. with hiring managers and third-party partners, overseeing adverts, offers, contracts and right-to-work / eligibility checks.

Audit the integrity of HR and payroll systems, ensuring accurate records and providing meaningful people data, reporting and insight.

Manage long-term and complex employee relations casework across the UK and US – including disciplinary, grievance, absence, capability, performance and flexible-working matters – ensuring fair, consistent and legally sound outcomes.

Advise and coach line managers across all sites on employee life cycle events and day-to-day people issues, building their confidence and consistency.

Identify and manage ER risk, keeping the Head of People informed of significant or sensitive matters and supporting any settlement or tribunal activity.

Support and deliver organisational change and restructure activity, from planning and impact assessment through to implementation and embedding.

Manage individual and collective consultation processes fairly, sensitively and in line with legal requirements across the respective territories.

Lead job design, role evaluation and the drafting of job descriptions to keep roles clear, consistent and fit for a growing business.

Design, coordinate and deliver training and development activity across the business, building capability, supporting people through their roles and helping them prepare for their future careers.

Champion Equality, Diversity & Inclusion, embedding inclusive practice across the employee life cycle and supporting related initiatives and reporting.

Review the payroll process and records for accuracy and completeness to ensure accurate and timely payment of employees across all territories, acting as an auditing point and resolving escalated pay queries.

Lead the existing benefits and recognition schemes, including the pension plan and identifying and recommendation development opportunities in the benefit package.

support the annual review of pay and awarding of company bonus.

Apply, maintain and help develop HR policies, procedures and the employee handbook across the UK, US and India, keeping them current and compliant.

Provide assurance on compliance with employment/labour laws across the UK, US and Indian businesses, implementing best practice and escalating material changes to the Head of People.

Provide functional…