HR Business Partner

We are looking for an experienced HR Business Partner to join us on a permanent basis.

At Pro Cook, we believe that a strong, engaged, and supported workforce is the key to success. You will play a crucial role in ensuring a positive working environment by providing expert guidance on employee relations (ER) matters. This is a pivotal hire, and you will be advising and supporting the regional managers as the business continues its rapid growth. Commercial awareness, UK employment law knowledge and have experience in dealing with complex ER cases are key to this role.

• Provide expert advice on all aspects of managing underperformance, including informal and formal performance improvement plans.
• Lead investigations/disciplinary's ensuring high-quality reports
• Deliver support and guidance across a wide range of employee relations matters, including disciplinary and grievance processes, flexible working requests, sickness absence, contractual queries and policy interpretation.
• Act as a trusted advisor to Regional Managers, providing practical and commercially focused guidance on employee relations matters while ensuring a consistent approach across the business.
• Support and coach a newly appointed Hr role reporting providing guidance on people processes and key employee lifecycle activities, including long-term sickness, flexible working requests, maternity and family leave, performance management and employee wellbeing.
• Coach, advise and influence line managers on employee relations issues efficiently and accurately, ensuring best practice is applied consistently across the business.
• Maintain accurate records of case management and tracking, providing insights through data reporting and trend analysis.
• Design and deliver employee relations training to managers, equipping them with the knowledge and skills to handle people matters confidently and effectively.
• Stay up to date with employment law developments and HR best practice to ensure compliance and minimise business risk.
• Support the creation, review and implementation of policies to ensure they remain legally compliant and aligned with Pro Cook's values, culture and business objectives

• Experience in a similar role, supporting a workforce of 750+ colleagues, ideally from a Retail or Hospitality Industry
• Strong ability to coach, mentor, and support managers on ER issues.
• Effective stakeholder management and collaboration.
• Ability to influence and drive positive change within the organisation.
• Highly effective verbal and written communications skills
• A strong knowledge of employment law and ER best practices (you know your stuff!)
• Brilliant people skills, you're a natural communicator who can guide and influence with ease
• A proactive, collaborative approach, always looking for better ways to do things
• Excellent organisational skills and eagle-eyed attention to detail
• Adaptable and open to change in a dynamic business environment.
• Self-motivated with a proactive and solution-focused approach.
• Passionate about fostering a positive and supportive workplace culture
• CIPD qualification is ideal

• Salary is between £42,000 - £46,000 depending on experience and skills
• Total value of our perks is valued at up to £3,000+ per year
• Free parking on-site
• Free gym access on-site
• Unlimited coffee and tea throughout the day
• Free fresh fruit and cake daily
• Subsidised meals - breakfast and lunch
• Hybrid Working: 3 days in our inspiring Pro Cook HQ, 2 days flexible remote
• Opportunity to work with a passionate team
• Generous colleague discount - 40% off to…